Shipping Policy

Key2Fresh partners with Courier Guy to ensure fast, reliable, and cost-effective delivery for all orders. Please review the details of our shipping policy below:

1. Shipping Within South Africa:

   • Standard delivery time is 2–5 business days from the date of order confirmation.
   • Express shipping options are available for urgent deliveries. Contact us for more details.

2. International Shipping:

   • We ship to selected international destinations. Delivery time varies based on the country and chosen service.
   • Import duties, taxes, and customs fees are the responsibility of the customer and are not included in the product price or shipping cost.

3. Tracking Your Order:

   • Once your order is dispatched, you will receive a tracking number via email.
   • Use this tracking number to monitor your shipment on the Courier Guy website.

4. Shipping Costs:

   • Shipping costs are calculated based on the weight, dimensions, and destination of your order. These costs will be displayed at checkout.

5. Delivery Issues:

   • If your package is delayed or lost, contact us immediately at accounts@key2fresh.com. We will work with Courier Guy to resolve the issue promptly.