Refund and Returns Policy

We strive to ensure your satisfaction with our products. Please review our refund and returns policy:

1. Domestic Clients:

   • You have 7 days from the date of delivery to report defects.
   • Upon inspection, you may receive:
     • A refund.
     • Store credit.
     • A replacement product.

2. International Clients:

   • You have 15 days from delivery to report defects.
   • Refunds or replacements will be issued upon inspection of returned items.

3. Returns Process:

   • Contact accounts@keytwotrading.com to report an issue and obtain return instructions.
   • Return shipping costs are the client’s responsibility unless agreed otherwise.

4. Non-Refundable Items:

   • Products damaged through misuse.
   • Sale items unless defective.